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Contractor Agreement - Master Services Agreement - Letter of Marque - ("Agreement")

This Agreement is entered into as of the date of first transaction, between the company or other legal entity you represent for receipt of services, (the "Client") and NetPrivateer LLC of 515 Old Swede Road, Suite B8, Douglassville, PA 19518, (the "Contractor"). You represent that you have the authority to bind such entity and its affiliates to this Agreement.

Consulting Services. Subject to the terms and conditions of this Agreement, the Client hereby engages the Contractor to perform the services set forth herein, and the Contractor hereby accepts such engagement(s). The Contractor shall make their skills and services available to the Client and customers of the Client as the Contractor may be directed from time to time via executed Statement of Work (SOW) documents referencing this Agreement or other agreed services. The Contractor reserves the right to reject selected assignments and schedule services at their discretion. The Contractor shall supply all tools and instrumentalities required to perform the services under this Agreement except where noted in SOW documents or as mutually agreed otherwise. The Contractor shall not assign any of their rights or duties under this Agreement without the prior written consent of the Client.

Compensation. In consideration for the services to be performed by the Contractor, the Client agrees to pay to the Contractor the stated prevailing current hourly rate unless a different rate is negotiated or stated within a specific SOW. In the absence of any rate information, the default rate of one hundred ninety-five dollars ($195) per hour will be used. Any changes in rate require thirty (30) days advance notice and do not affect purchases of services already made. The Client shall pay in billable increments of one quarter hour rounded upward to the nearest quarter hour. During the term of this Agreement and with Client approval, the Contractor shall bill, and the Client shall reimburse them for, all reasonable approved out-of-pocket expenses which are incurred in direct connection with any SOW or other agreed services. All travel time to assignments shall be reimbursed at the full hourly rate portal-to-portal. Such compensation shall be payable within thirty (30) days of receipt of the Contractor's electronic or mailed invoice for services. The Contractor reserves the right to charge three percent (3%) monthly interest penalty on any overdue balances or terminate this Agreement for non-payment. In the event the Contractor is required to institute a legal action or third party collection services for collection of the fees or costs, the Client agrees to pay additional reasonable fees including attorneys, costs, and the value of Contractor's time in bringing such an action.

Indemnification & Liability. Except in cases of a party's gross negligence, each party shall, at its own expense, defend, indemnify and hold the other party free and harmless from any obligations, costs, claims, demands, causes of action, losses, damages, liabilities, judgments, attorneys' fees, and attachments arising from, growing out of, or in any way connected with such party's responsibilities under this Agreement. This obligation shall survive any termination of this Agreement. Such indemnification obligations include indemnification against any claims that any software or equipment used by either party hereunder violate or infringe on any US patent or copyright or misappropriates a trade secret of a third party. In no event shall either party be liable for special, incidental, or consequential damages resulting from any breach of this Agreement even if notified of the possibility of same. This protection shall also survive any termination of this Agreement.

Independent Contractor. This Agreement shall not render the Contractor an employee, partner, agent of, or joint venturer with the Client for any purpose. The Contractor is and shall remain an independent contractor in their relationship to the Client. The Client shall not be responsible for withholding taxes with respect to the Contractor's compensation hereunder. The Contractor shall have no claim against the Client hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, Worker's Compensation, health or disability benefits, Unemployment Insurance benefits, or other employee benefits of any kind. The Contractor is expressly free to perform services for other parties while performing services for the Client. The Client agrees to sanction work references to services performed under this Agreement.

Confidentiality and Non-Disclosure. The Contractor shall not at any time or in any manner, either directly or indirectly, use for the personal benefit of Contractor, or divulge, disclose, or communicate in any manner any information that is proprietary and confidential to Client or its customers. Contractor shall make a reasonable effort to protect such information and treat it as strictly confidential. Upon termination of this Agreement, Contractor agrees to return all records, notes, data, memoranda, and other information of any nature that are in Contractor's possession or under Contractor control and that are Client's property or relate to Client's business.

Insurance. The Contractor shall, at all times, maintain general & professional liability insurance coverage with a combined limit of not less than $3,000,000. Upon request, Contractor shall deliver certificates of insurance to Client to evidence the coverage's. Such coverage shall not be canceled or materially changed without at least thirty (30) days' prior written notice to Client.

Termination. The Client or the Contractor may terminate this Agreement or any SOW at any time without cause by fifteen (15) working days' written notice to the other party. Unless otherwise terminated as provided herein, this Agreement shall continue in force indefinitely. Upon termination of this Agreement, the Contractor shall bill and the Client shall pay the final balance within thirty (30) days. This Agreement shall not be terminated by the merger of consolidation of either party into or with any other entity.

Notices. Any notices to be given hereunder by either party to the other may be effected either in person or by electronic mail or postal mail, registered or certified, postage prepaid. Mailed notices shall be addressed to the parties at the addresses appearing in the introductory paragraph of this Agreement, but each party may change that address by written notice in accordance with this paragraph. Notices delivered personally or electronically shall be deemed communicated as of the date of actual receipt; mailed notices shall be deemed communicated as of three (3) days after the date of mailing.

Choice of Law. This Agreement is made and delivered in the Commonwealth of Pennsylvania and shall be construed and enforced in accordance with the laws of the Commonwealth of Pennsylvania. Any headings have been set forth for convenience of reference only, and shall not be used in construing this Agreement.

Partial Invalidity. If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If a court of competent jurisdiction finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

Entire Understanding. This Agreement and any executed SOW documents contain the entire agreement of the parties, and no other promises or conditions in any other agreement, whether oral or written, shall apply. To the extent any provision of a SOW conflicts with the terms and conditions of this Agreement, the Agreement terms and conditions shall govern. Any and all prior agreements, contracts, understandings, and representations are hereby terminated and canceled in their entirety and are of no further force and effect. No amendment, change or modification of this Agreement shall be valid unless in writing signed by the parties hereto.

Contractor Agreement - Master Services Agreement - Letter of Marque - ("Agreement")
Version 2.1 - Updated March 18, 2013

I agree to and accept the terms & conditions of the Agreement.

Welcome to NetPrivateer

Building and securing networks the right way.

We are a networking-focused professional services firm, specializing in the design, deployment, security and support of small to large enterprise networks. Whether a redesign of an existing network or an implementation of a new network, our solutions are customized and scaled to customer needs. Our team of experts will work with customers to have their networks perform better with minimized risks, improved productivity and optimized returns on investment so that they can focus their resources on their business. NetPrivateer's specialization in networking and seasoned staff, with our field engineers averaging decades of IT experience, provides a depth and spectrum of skills not found in many other technology firms. If your network needs help, NetPrivateer should be your next call.

At the intersection of values and expertise

Profile

NetPrivateer is a networking-focused technology services firm in Douglassville, PA specializing in the design, deployment, security and support of small to large enterprise networks. Our customer markets include government, education, healthcare, financial, utilities, transportation, non-profit, media, manufacturing and pharmaceuticals. Since its inception in 2004, NetPrivateer has grown by providing excellent and sound technical expertise. Unlike some technology firms that attempt to cover a broad array of information technologies, NetPrivateer's business model is focused on networking & security. By specializing on networking technologies, NetPrivateer's trained, experienced and certified team of engineers and consultants is able to provide such in-depth expertise that even other technology firms leverage NetPrivateer to assist with the networking needs of their customers. NetPrivateer's expertise and values are what attracts and retains customers.

Customers

NetPrivateer strives to always keep customers happy and satisfied with expert professional services to a wide range of customers from our smallest customer with a few PC's at a single site to our largest enterprise customers who have networks with thousands of devices spread over hundreds of sites. Some of these larger customers have campuses with dozens of buildings. NetPrivateer has serviced over 200 customers with sites in nearly every state and global sites internationally. Although NetPrivateer remotely supports hundreds of sites in many states and even internationally, our primary on-site service area is Southeastern Pennsylvania, New Jersey, Delaware and Maryland. NetPrivateer can support networks of nearly any scale, with the bulk of business coming from servicing complex enterprise networks in market verticals including:

Utilities
Non-Profit
Manufacturing
Service Providers
Healthcare
Retail
Business Services
Media and broadcast
Education
Government
Financial
Transportation

Vendors

NetPrivateer has formed partnerships with some best-of-breed vendors of different technologies. These relationships allow NetPrivateer to offer some of the best solutions in the networking industry including brands Cisco, Meraki, nVidia/Cumulus, SolarWinds, Axiom and FiberStore.

Just as privateers were guided by their navigational instruments,
NetPrivateer is guided by its Mission, Vision and Values.

Mission

Our mission is to be the technology partner of choice for the region's leading business enterprises, governments, and non-profit organizations by helping them to build and secure networks the right way.

Vision

NetPrivateer was founded with the vision of becoming a market leader by consistently exceeding customers' expectations, providing them with the most innovative, cost-effective, and reliable networking solutions for their organizations. We will continually work with, communicate with, and learn from our customers in order to improve our services and will keep abreast of networking technologies so that we can ensure our customers always have the best designs and support available to them. In order to build and retain the team necessary to support our customers, NetPrivateer is fostering a culture that attracts and retains creative, dependable, and talented employees who are devoted to building and securing networks the right way.

Values

NetPrivateer honors the trust our customers have placed in us to build and secure their networks the right way. We hold the following values to be the foundation of our identity as an organization of our community. We pledge ourselves to act in accordance with these values:

Responsibility
Positive Leadership
Teamwork
Ethics
Respect
Effective Communication
Customer Focus

Name Origin Trivia

In old maritime history, privateers were essentially hired private warships authorized by governments or wealthy families to carry out missions often not worthy of a full declared war. Some considered privateering as less destructive and wasteful than warfare because they often captured ships rather than sinking them. Privateers were used up until about the 19th century when they were outlawed by an international treaty in 1856 which the United States refused to sign. Privateers were sometimes hired to attack foreign shipping, to make dangerous delivery runs, to seize enemy ships, to escort shipping convoys, to hunt for bounties and to supplement fleets during naval wars as assigned by their contracts which were often called Letters of Marque. The costs of hiring the privateers were usually paid as a share of the bounty collected.

Privateers had a rich but nearly forgotten history and were often confused with pirates. Pirates often killed the crew of their victim ships and stole anything they could. In contrast, privateers often took prisoners instead of killing the crew and operated under a contract which specified what they could claim. For this reason, they were sometimes improperly referred to as gentleman pirates. Some privateers were hung as pirates when captured by the enemy whereas others were revered and knighted by royalty.

NetPrivateer, as a name, comes from (Net)working Privateer. Just as privateers were hired to carry out missions under Letters of Marque, NetPrivateer can be contracted to build and secure your network the right way. Our goal is to point organizations in the right direction by taking the helm and guiding them through rough networking and security waters.

Team

NetPrivateer is proud of the team it has built over the years. As a service organization, our people are our greatest asset. We are fortunate to work with such a talented group of individuals.

Working at NetPrivateer

NetPrivateer is a small dynamic business that provides a variety of networking services to a broad array of customers. We thrive on building talented teams and encourage communication and collaboration throughout our organization. If you are looking for an organization that will reward you for your work, allow you to work with top-notch talent, enhance your career growth through hands-on and formal technical training, let you learn by working with a variety of networking technologies, and challenge you to be your best, then look no further. NetPrivateer is the place for you. We offer a competitive benefits package, career advancement, and training opportunities. All of this and more is waiting for you.

What Do We Look For in an Employee?

NetPrivateer's success is rooted in its mission, vision and values. This drives how we do business, satisfy our customers and treat our employees. We feel that in order to provide the best possible services to our customers, our employees must be responsible, have positive leadership, be team focused, communicate effectively, be respectful, be customer-focused, and most of all, be ethical. We believe in hiring talented individuals who possess these qualities and feel that our team should always give no less than its absolute best. Our expertise is what attracts our customers to us but our values keep them with us.

Interested in Joining our Team?

NetPrivateer offers a fast-paced, exciting environment that offers a multitude of opportunities for growth. If this sounds like the type of workplace where you would thrive and would like to apply, please contact us.

Open Position: Senior Network Engineer

NetPrivateer is seeking an additional senior network engineer to build and support customer networks. The successful candidate must be able to hit the ground running as a long-term team player with peers of similar skills but also able to independently and effectively manage time with a priority-shifting workload under minimal supervision. Must be able to learn new technologies quickly and adapt to the company's core business practices. Some travel time, excellent customer interaction skills and occasional reasonable off-hours availability will be required. Must be customer-service-minded and tactful when dealing with customer staff & management. Attention to detail is vitally necessary including the ability to independently follow-up on details until a problem is resolved or a project is completed. This position requires approximately 20% pre-sales & product research and 80% post-sale professional services. Requirements include:

Proven track record showing ten or more years full-time hands-on networking experience
Minimum CCNP certification or equivalent skills & experience are required, CCIE R&S preferred
Another network or security certification would be a plus
Must handle share of level 1 & 2 break/fix support up to level 3 & 4 escalation, design/architect work
Core skills needed are route/switch, LAN/WAN, firewall, VPN, wireless and data center networking
Other skills such as telephony, SAN, load balancers, NMS, security appliances, etc. are a plus
Role is 90%+ Cisco-oriented, so expertise with Cisco route, switch and firewall products is required
Experience with Palo Alto, Juniper, Cumulus, Meraki, SolarWinds or Linux networking are a plus
Sharp analytical skills to identify complex problems at the network, systems and application layers
Experience with the operation, security, troubleshooting and design of enterprise data networks
Knowledge of data protocols, IT architectures, networking standards and security best practices
Experience documenting configurations, Visio maps, operational procedures and manuals
Establish and maintain effective working relationships with customers, vendors and coworkers
Communicate clearly and concisely both verbally and in writing with good English, spelling and grammar
Support customers remotely or optionally on-site within a typical 60-90 minute radius from Douglassville, PA
Rare occasion travel of up to 3 hours and a possible overnight trip for training or customer support

Full flex benefits package including electable options:

Competitive base salary
Zero-deductible low-copay medical insurance with prescription coverage
Dental and vision coverage
ST/LT disability & life insurance coverage
IRA with company matching
Option to buy/sell time off
Various other benefits

Local candidates preferred but not required. NetPrivateer is an equal opportunity employer.

News

Around 2014 and earlier, NetPrivateer received a few requests from professional service customers to watch customer networks 24x7 and respond within Service Level Agreement (SLA) timeframes. At the time, such requests could not be met but soon after, NetPrivateer began the research and development on a new 24x7 managed network service and in 2015 quietly began spin-off of a sister company, NetCuro, with a proof concept run from 2017 to 2018 then a complete retooling to nearly all new vendors in 2019. The planned 2020 pilot launch with a few NetPrivateer customers was delayed by the COVID-19 pandemic but may resume soon. See our Managed Network Services.

Blog

Coming soon: The business case for SASE as evolved SDWAN and zero-trust...

Technology Solutions

Most businesses run on software applications, increasingly cloud-based, which depend on a network infrastructure foundation, increasingly Internet-based. It is critical to have a reliable and secure network infrastructure on which to run a business. Some technology firms implement residential-class or low-end business-class networking solutions which often lead to suboptimal networks. NetPrivateer builds networks using enterprise-class solutions and solid design principles. This results in more supportable networks with higher performance, better security, more stability and a better long-term return on investment. Our focus is on the network and the technologies of that foundation.

Foundation Route/Switch/LAN/WAN Infrastructure

Whether a simple network in a small office or a large campus fiber network of interconnected buildings supporting thousands of devices or a global Internet-based network linking numerous locations, NetPrivateer has the focused expertise to build and support a variety of network technologies including:

Campus, branch or data center Local Area Network (LAN) designs
Legacy telco, dark fiber and other Wide Area Network (WAN) designs
Fiber and/or wireless Metro/Campus Area Network (MAN/CAN) designs
Cellular Wireless Wide Area Network (WWAN) for backups and industrial
IPSec Virtual Private Networks (VPNs) tunnels and meshes
Software-Defined Wide Area Network (SDWAN) intelligent routing
SSL/TLS VPN or IPSec VPN secure remote access for a remote workforce
High availability, edge redundancy and multisite disaster recovery

Network Security

Many organizations have yet to realize modern network security realities. NetPrivateer has decades of training, certification and experience with securing networks. NetPrivateer has expertise and solutions in networking technologies including:

Traditional zone-based internal or front door firewalls
Redundant multilayer defense security appliance designs
Inter-vendor firewall integration, consolidation or migration
Multi-tier secure application hosting DMZ's
Semitrusted partner extranets and merger bastions
Cloud-based zero-trust, identity providers and SASE
Network and host Intrusion Detection / Prevention Systems (IDS/IPS)
Encryption of tunnels, transports or overlays
Multifactor authentication and authorization controls
Network Admission Control (NAC) and guest networks
Remote access endpoint security validation
Network Security Assessment (NSA) or basic penetration testing
Log collection, parsing, event correlation and alerting
Customized DNS/URL filtering, deep inspection and PKI expertise

Wireless Networks

NetPrivateer has deployed and supported multiple campuses of wireless coverage and larger multisite wireless designs. This typically includes central management and online site maps of radio coverage using the latest encryption and authentication security technologies including:

Latest Wireless Local Area Network (WLAN) technologies
WiFi6 802.11ax features for throughput, range and coverage
Wireless site surveys with radio coverage "heat maps"
Chasing interference sources and RF spectrum analysis
Access Point (AP) deployments with antenna coverage design
Guest networks, roaming, RFID, active & passive location tracking
Unified management for controller-based fleets of lightweight AP's
Inter-building wireless bridging in point-to-point or mesh networks
On-prem controllers, embedded controllers or cloud controllers
Wireless Intrusion Prevention System (WIPS) and rogue mitigation

Cloud Networking

Modern IT has come a long way since decades ago with campuses of terminals connected to big iron mainframes in private data centers. Modern reality has an increasingly scattered user base hitting applications in cloud providers and virtual data centers. Modern businesses are leveraging Internet economies of scale, saving cost and support complexity while tapping almost unlimited growth capacity. Network technologies here include:

IaaS provider networking including VPCs, VPN tunnels, load balancers and more
Network Function Virtualization (NFV) and Virtualized Network Functions (VNF)
Virtual switches, routers, firewalls, controllers and other virtual appliances
Zero Trust Network Access (ZTNA) cloud-based secure remote access for apps
Secure Access Service Edge (SASE) and other cloud security solutions
Cloud-based network controllers, monitoring, logging and management

Network Management and Monitoring Systems

Whether robust customized on-prem or cloud-based hosted Network Monitoring System (NMS), NetPrivateer can get critical network visibility in place with network monitoring, management, discovery, documentation, logging and more. Enterprise networks need to be continuously monitored to detect failures and proactively handle performance problems. NetPrivateer NMS solutions include:

Live status maps with drill-downs to site, campus, building, etc.
Continuous polling of devices, interfaces and links
Performance analysis over time with baselining
Alerting and reporting of thresholds and events
Live traffic flow reporting and protocol analysis
Log collection, aggregation and correlation

Our Services

NetPrivateer has always been primarily a services firm from the earliest days in network consulting to current pay-as-you-go professional services and bundled services to the future endeavors into managed services. Over our long history, product revenue has been a quarter or less of NetPrivateer revenue as the focus continues to be on providing network-oriented skills and experience. Working on networks is all we do, so we are your go-to resource for network expertise.

Professional Services

As long as there is plumbing, the world will need plumbers. Time and materials, pay-as-you-go services are available on demand. In today's complex IT environment, it is virtually impossible to staff for every technical skill that might be needed. Sometimes projects arise with specialized expertise requirements not readily available from internal staff or external partners. It is often more cost-effective for organizations to utilize outside experts. NetPrivateer can provide your organization to offer a wide variety of network professional services ensuring the success of your network design and solutions including:

Network design, demos, proof-of-concept, labs and pilots
New greenfield or migration brownfield network rollouts
On-demand maintenance, configuration and troubleshooting
Cost/ROI analysis, documentation and other general consulting
Staff augmentation, gap coverage and rescue operations
Network changes for mergers, acquisitions and partner connectivity
Old network uninstalls, equipment asset erasure and disposal
3rd party check, IPv6, legacy migrations and subcontracting

Bundled Services

In cases where the scope of work can be defined and customers desire packaged or not-to-exceed or fixed-price engagements, NetPrivateer can assemble bundles. This often helps to meet a specific budgetary approval or hard cost constraint.

Network Architecture Assessment (NAA)

The health of your network's operation and design is very important and often overlooked. If not properly assessed, there is an increased potential for network downtime or inefficiencies which can result in lost productivity and lost revenue. NetPrivateer's team of experts is able to do a deep custom assessment of an organization's unique network architecture. Each Network Architecture Assessment is tailored to the particular needs of the customer. Based on these specific needs, NetPrivateer can examine a combination of network areas including any or all of the areas below:

Equipment lifecycles
Firmware/software patching
Configuration reviews
Network topology
Physical cable management
Switching and VLAN's
Routing and addressing
Link load analysis
Datacenter networking
Traffic flow studies
Security zone analysis
Network management
Wireless characteristics
Can combine with NSA below

Network Security Assessment (NSA)

Most organizations have yet to face 21st-century security realities. If not properly secured, an organization's network integrity and data are at risk. NetPrivateer has expertise and experience in securing networks the right way with a focus on identifying security risks and help to mitigate discovered vulnerabilities. NetPrivateer also has experience validating best practices for security compliance with HIPAA, GLBA, SOX, PCI, FIPS, PUC and other regulations. NetPrivateer's team of experts is able to do a deeper assessment of an organization's network security. Each Network Security Assessment is tailored to the particular needs of the customer. Based on these specific needs, NetPrivateer can examine a combination of security areas including any or all of those below:

Network vulnerability scans
Password cracking/testing
Configuration security review
Firewall rule validation
Regulatory compliance review
External domains, SSL certs, etc.
Basic social engineering tests
Basic penetration testing
Wireless security survey
Authentication security
Encryption strengths
Security policy review
Phone system security
Remote access security

Network Discovery, Documentation and Mapping

Keeping good documentation of your network is essential for troubleshooting, design and training. When the network is broken, having an accurate network map showing how devices interconnect saves time and money. It also serves as a visual design reference and a starting point for training new technical support personnel. In addition, a network map and documentation helps an organization plan for future network requirements such as new locations, additional users, disaster scenarios, etc. Many organizations have poor or non-existent documentation of their networks. NetPrivateer has the experience to prepare quality network documentation including:

Full network maps
Disaster recovery procedures
Standard operating procedures
Acquired/unknown network discoveries
Departed admin network rediscovery
Equipment inventories
Telecomm documentation
Training documentation
Physical cable plant maps
Datacenter rack layouts

Managed Network Services

Managed Network Services (MNS) are typically where various network functions are outsourced as a service on recurring monthly billing. These services are in the process of being spun off as a new sister company NetCuro.

TERMS | PRIVACY

NetPrivateer Website Terms and Conditions

Acceptance of Terms and Conditions. Your access and use of NetPrivateer's website is subject to the following Terms and Conditions and all applicable laws. By accessing, browsing, using and/or downloading any information from the website, you are deemed to have read, understood, and accepted these Terms and Conditions. If you do not accept and agree to these Terms and Conditions, do not access, use or download any information from the website. If you breach any of these Terms and Conditions, your authorization to use this website automatically terminates, and you must immediately destroy any downloaded or printed materials.

Modification of Terms and Conditions. NetPrivateer reserves the right to modify, alter or otherwise update these Terms and Conditions at any time without notice. Your use of this website is subject to the version of the Terms and Conditions posted at the time of such use.

Content of the Website. While every effort is made to update the information contained on this website on a regular basis, NetPrivateer makes no guarantees as to the accuracy, completeness or reliability of information, opinions, data and/or content contained on the website. NetPrivateer reserves the right to change or discontinue the content and/or any feature of the website without notice. No opinions, research information, data or content contained on the website (whether posted by NetPrivateer or a third party) should be construed as advice but is offered for information purposes only.

Copyright Notice. This website and all materials, including but not limited to texts, graphics, logos, trademarks, and data, are the property of NetPrivateer LLC and is protected by United States and international copyright laws. You may view, copy, and download the materials on this website for personal, non-commercial use only, provided you do not modify such materials and that you retain all copyright and other proprietary notices contained in such materials. You may not change the materials in any way or reproduce, publicly display, distribute or otherwise use them for any public or commercial purpose nor use them on any other website or computer environment. Any unauthorized copying, reproduction, retransmission, distribution, dissemination, sale, publication, broadcast or other circulation or exploitation of the materials (defined as editorial content, layout, artwork, logos, trademarks, coding, design, multimedia and graphic elements) is strictly prohibited and will constitute an infringement of copyright laws unless you have express written permission. Permission to copy linked materials must be obtained from the material's legal owner. Nothing contained on the website should be construed as granting any license or right to use any trademark without the prior written permission of NetPrivateer.

Public User Submissions. NetPrivateer is not responsible for any material submitted to any public areas (including chat rooms, bulletin boards, blogs, forums) by you or any other user; such material is not endorsed, reviewed or approved by NetPrivateer. NetPrivateer reserves the right to remove any material submitted by you in public areas, without notice, if your submission is believed to:

defame, threaten, harass, or otherwise violate the rights of other users or any third parties;
publish, post, or distribute any violent, malicious, defamatory, obscene, or unlawful material/information;
upload corrupted or virus/malware-tainted files or any other files that may affect NetPrivateer's and/or a third party's systems or network;
violate NetPrivateer's or any other third party's copyright, trademark, or intellectual property rights;
submit marketing or promotional material intended to solicit business.

You further agree not to use this website to send or post any message or material that is unlawful, fraudulent, harassing, malicious, defamatory, abusive, violent, threatening, harmful, indecent, vulgar, obscene, sexually or racially offensive, pornographic or which violates any applicable laws. Furthermore, you hold NetPrivateer harmless against any loss, liability, damage or expense of any nature which NetPrivateer or any third party may suffer, caused by or attributable to, whether directly or indirectly, your use of the website.

Warranty Disclaimer. NetPrivateer makes no warranties, representations, or guarantees regarding this website. NetPrivateer has attempted to provide accurate information, however, this site and all the information and content are provided "as is" without warranty of any kind, express or implied. All implied warranties, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, or non-infringement, are hereby expressly disclaimed. NetPrivateer does not represent or warrant that the information accessible via this site is accurate, complete or current. No endorsement of NetPrivateer's processes, products or methodologies by any other party, including those represented by NetPrivateer as "strategic partners" is either expressed or implied except where explicitly noted.

Limitation of Liabilities. Under no circumstances will NetPrivateer or any of its agents or other representatives be liable to any person or business entity for loss, liability, damage (whether direct, indirect, special, incidental or consequential), personal injury or other damages of any kind based on the access and/or use of this website or any other web site to which this site may be linked. This is a comprehensive disclaimer and limitation of liabilities that applies to all damages of any kind, without limitation, including any losses of income, compensation, profits, business continuity, programs, data, or damage to property or claims of third parties.

General. These Terms and Conditions shall be governed by and enforced in accordance with the laws of the state of Pennsylvania. You agree that any dispute arising from or relating in any way to this website will be brought exclusively in the Federal or State courts located in the State of Pennsylvania and you irrevocably agree to submit to the jurisdiction of such courts.

NetPrivateer reserves the right to make changes to this website and to these notices, disclaimers, terms, and conditions at any time. These Terms and Conditions were last updated on 3/11/09.

Privacy Policy

Information Collection. NetPrivateer generally collects two different types of information when you visit our website:

Non-personal information: NetPrivateer works with third parties that collect anonymous traffic data. When visiting our website, information about your browser type, operating system, IP address, date and time you accessed our site, what page(s) on the site you visited, and the domain from which you came is collected. This information is used to measure the number of visitors and the page(s) accessed most frequently. This helps us to identify which sections of our websites are most useful to our customers and which sections we want to improve to make it more inviting to our customers.
Personal information: We do not collect any personally identifiable information unless you provide it to us, such as in resumes, inquires about our services, or on-line applications. Personally identifiable information includes names, mailing addresses, e-mail addresses, phone numbers, or any other combination of data that could be used to identify you. Any personally identifiable information that you give us will be used to respond to you and will not be sold or distributed to outside parties.

Customer Privacy. NetPrivateer respects and protects your privacy. We do not sell, trade or rent your personal information to outside companies or marketing firms. We share personal customer information with our trusted business partners only when required for the specific and limited purpose of providing services to you. Your name and other information will be kept confidential at all times. NetPrivateer has created this privacy statement in order to demonstrate a firm commitment to privacy. Please note that NetPrivateer will disclose your personal information, without notice, only if required to do so by law.

NetPrivateer may send information via email regarding new products and services to users who have contacted us. If you receive an e-mail and wish to be removed from our distribution list, please click the 'unsubscribe' link at the bottom of the e-mail and respond with a request to be removed from our distribution list. Users who submit their mailing addresses to request marketing materials or company information will be added to our mailing lists to ensure that they receive future mailings. If you wish to be removed from our mailing list, you may contact us.

This site understands the importance of protecting the privacy of children. Our website does not target and is not intended to attract children under the age of 13. It is our policy to never knowingly collect personal information from children under the age of 13 in compliance with the Children's Online Privacy Protection Act of 1998 (15 U.S.C. §6501 et seq.).

Use of Cookies. The use of cookies allows NetPrivateer to determine the usefulness of our website's information to our users and to see how effective our navigational structure is in helping users reach their desired information. A cookie is a small text file created by our website and stored on your computer's hard drive that is used for record-keeping and for navigation-tracking purposes of how you interact with our website. The use of cookies is standard in the industry. We never use cookies to retrieve information from your computer that you did not already voluntarily provide to us nor do we use cookies to collect or store personally identifiable information about you. Your browser is probably set to accept cookies. However, if you do not wish to receive these cookies, you may set your browser to reject the cookies although doing so may affect your ability to perform certain transactions on our website.

Security. NetPrivateer uses industry-standard practices to safeguard the confidentiality of your personally identifiable information, including firewalls and 128-bit Secure Socket Layer (SSL) encryption in all areas where any personally identifiable information is entered. NetPrivateer feels that all data but must be protected against loss and unauthorized access by users both within and outside of NetPrivateer.

Links to Other Websites. NetPrivateer's website may contain links to various other third-party websites as a service for you. Please be advised that these other websites may have privacy policies that differ from those of NetPrivateer. NetPrivateer recommends that you review the privacy policy at each such website to determine how that website protects your privacy. Any linked sites are not under the control of NetPrivateer and thus NetPrivateer assumes no responsibility for the content, services, products, warranties, agreements, transactions, or any other activity that appears on linked sites or your privacy once you have linked to other sites. The inclusion of any link or advertisement does not imply endorsement by NetPrivateer of the site, service, product, activity, or any organization.

Policy Updates. As industry regulations change, the information contained in this privacy policy may be amended periodically. We will update this policy as required and will post any changes here so that you may be familiar with the Privacy Policies adopted by NetPrivateer. The policy outlined herein is not intended to and does not create any contractual or other legal rights in or on behalf of any party.

NetPrivateer's Privacy Policy was last revised on March 11, 2009.

Comments and Questions. If you have questions or concerns about our collection, use, or disclosure of your personal information, please contact us. We will make every reasonable effort to promptly respond to your inquiry or concerns.